Senior CRM Specialist

ABOUT US:

Packhelp IS A Tech Company That Aims at Revolutionizing The Area of ​​Custom Made Packaging. Our Cutting-Edge Software Helps More Than 30,000 Customers from 30 Countries to Design and Order Packaging Almost Effortlessly.

We Are Currently Expanding Our Customer Relationship Management Team, Responsible for the Entire Automated Communication Between Packhelp and Our Clients. We’re looking for an experienced Email Marketer to Lead the Strategy and Execution of Our Email Marketing Programs to Drive Awareness, Engagement, and Customer Acquisition.

Responsibilities

You will:

Create, Implement and Develop A (Multi-Channel) Acquisition Marketing Automation Strategy Including Channels Such As Emails, Text Messages, and Tarketed Messages on the Website

Work with a first-class tool to build customer journey flows and set up ad-hoc campaigns That Educate, Nurture, and Persuade Prospects to make the First Purchase

Optimize Website Email Capture – Continually Propose, EXECUTE AND EVALUATE METHODS TO DRIVE THE ACQUISION OF HIGH-QUALITY EMAILS

Plan, Design, And Execute A / B Tests to Uncover Opportunities for Driving Increased Campaign Engagement and Conversion

Monitor and Analyze OUR KPIS AND OTHER METRICS To REPORT ON CAMPAIGNS ‘Performance and Conversion in the Acquisition Funnel

Work Closely With OUT Content, Performance Marketing and Design Teams to Deliver Valuable Content In A Beautiful Form to Our Audiences

Requirements

We Need You to Have:

2+ Years of Related CRM Experience – Ideally from an Ecommerce Business

Familiarity with Marketing Automation Tools Such as E.G. HubSpot, User.com, Drip, Iterable, Klaviyo, Twilio, Zapier

Good Grasp of Digital Marketing Channels Such As Seo, PPC Advertising, Targeted Display Advertising, and Social Media

Strong Project Management Skills and Experience Working Cross-Functionally (You Feel Comfortable Dealing with Multiple Projects at Once And Enjoy Seeing Thir Synergies)

Precision and Scrupulosity So You’re Abe To Catch Every Missing Dot In The Copy

Analytical Mindset – You Know How to Set Goals and Measure Results Using Data

Good Visual Understanding – An Eye for Visuals – Ability to Provide Feedback and Recommendations for Artwork and Design of OU COMMUNICATION

Problem-Solving Attitude – You’d Rather Solve Something Yourself Rather Than Forward It To Others

Growth Marketing Mindset, Tech-Driven Approach and A Knack for Innovation

Fluency in English (min. C1)

Bonus

Experience with B2B Attribution

What we offer:

Comfortable Workplace – EC Provide The Comfort You Need at Work by Helping You Set Up Your Home Office and Constantly Improving OU WSAW Headquarters

The Best Possible Tools – Latest Technology, Our Own Apps and Industry-Standard Software

Health & Wellness – Private Healthcare, Life Insurance, Mental Health Support and A Subsidized Multisport Card

Fair Compensation – Performance-Based Pay Raises and Quarterly Bonuses, Extra Incentive for Employee Referrals

Career Development – Self-Development Budget, Ability to Learn from Our Experts During Internal Workshops and Trainings

Vacation & Time Off – 26 Paid Vacation Days and 1 Extra Better Future Day for Actively Making OU World A Better Place

Us:

Packhelp is a place where Curious Minds Come Together to look for new possibilities and solutions. AS A Group of More Than 200 ProfessionalsFrom All Corners of the Globe, We Inspire Each Other Every Day and Take Pride in Product in Create. We Develop Fast, Take Smart Risks and Make Bold, Uneasy Decisions.

Our efForts are Appreciated Globally. We Were Listed: # 1 in Deloitte’s Fast 50 Central Europe 2020 Ranking, The Most Prominent Start-up in Europe by Business Insider, and We Raised More Than 10 Million € from Leading International Vc Funds.