Digital & Social Media Coordinator

  • Marketing
  • 34 000 - 58 000 USD/yr.

Website Syracuse University

The Syracuse University Brand

Job #
Department Code
Student Experience
Job Title
Digital & Social Media Coordinator
Syracuse, NY
Pay Range
Commensurate with experience
Staff Level
FLSA Status
Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.
Job Type
Syracuse, NY
Unionized Position Code
Not Applicable
Job Description
The digital and social media coordinator will support the day-to-day communication activities for the division’s units and initiatives, with a focus on social, web, video and other digital channels. The position will serve as a member of the division’s communications office and manage largely student-focused, divisional digital channels, as well as provide guidance and consultation to units on digital and social media strategy, engagement and content planning. The position serves as the primary manager of the division’s student-focused social media channels, blog and newsletter, and website, in addition to providing support to individual departments as needed. This individual will support SE’s director of communications in coordinating the division’s social and digital efforts in alignment with the divisions of Marketing and Communications’ overarching strategies, with special attention to promoting SE’s distinct services, programs and events.
Bachelor’s degree in communications, public relations, marketing, new media management or related field. One-to-three years’ experience managing social and digital media channels
Job Specific Qualifications
  • Exceptional communication skills (written, oral and visual).
  • Commitment to and demonstration of promoting an inclusive environment.
  • Demonstrated ability to work independently and collaboratively, make decisions and balance multiple deadlines.
  • Ability to build relationships and work collaboratively with colleagues across levels at the institution, including students.
  • Collaborate with SE departments and divisional communications staff on student-
  • centered communications projects involving social and digital tactics; execute on tactics.
  • Solicit student submissions, curate content and compile the biweekly distribution of the divisional student blog and newsletter.
  • Develop and execute promotional plan for the blog and other digital channels.
  • Create and maintain content calendar and engagement activities for all centralized social channels, including the Barnes Center at The Arch (@BeWellSU); provide social media consultation and strategy support to departments in alignment with the University’s Marketing and Communications overarching strategy and policies.
  • Support website management and maintenance across the SE divisional site and departmental sites and calendar.
  • Provide assistance in creating and deploying student-centered, accessible video content for appropriate channels, including Kaltura.
Physical Requirements
Not Applicable
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
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