Customer Support Associate

  • 1 400 USD

Website WOLT

The company did not fill out the description.

Support in Volt is ongoing support for users, restaurants, shops and couriers. We create the best support for interlocutors in the country, taking care of the comfort of every person in a team.

Your responsibilities:

Customer service using Live Chat, e-mails and a lesser extent – telephone

Control of the process of delivering orders

Restaurant support in everyday work so that it arranged perfectly

Support of partners in the process of delivering meals

Supporting other departments in the company in everyday tasks

Care for a positive image of the company by building a customer relationship.

Our expectations:

Knowledge of Polish and English languages ​​at a level that allows free communication and flawless spelling

The ability to learn quickly, including both details and more perspectives

Multitasking – the opportunity to deal with several problems simultaneously and efficiently determine their priority

Ready to work! Aim to solve problems quickly and aptly in a dynamically developing, start-up environment

Empathic approach to the interlocutor

Ability to work based on full-time or 3/4-time graphics

Openness for work between 8:00 in the morning – 2:00 at night in the scheduled system

The company did not fill out the description.

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